Privacy Policy for Serenite Glow Cosmetics

At Serenite Glow Cosmetics (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from sereniteglow.com.

Information We Collect

When you visit our website or place an order, we may collect:

  • Personal details you provide, such as your name, email address, billing and shipping address, phone number, and payment information.

  • Account information if you create an account (such as your email and password).

  • Order details including products purchased, payment confirmation, and shipping information.

  • Usage data such as IP address, browser type, date and time of visit, and pages visited.

  • Cookies and tracking technologies that help us personalize your shopping experience, analyze site performance, and remember your preferences.

How We Use Your Information

We may use your information to:

  • Process, fulfill, and deliver your orders.

  • Communicate with you about your purchases, account, or customer service requests.

  • Improve our website, products, and customer experience.

  • Send you newsletters or promotional offers (only if you have opted in; you may unsubscribe at any time).

  • Comply with legal obligations and protect against fraud or misuse.

Sharing of Information

We do not sell or rent your personal information. We may share it only with trusted third parties, including:

  • Payment processors (to securely process your transactions).

  • Shipping and delivery providers (to fulfill your order).

  • Website hosting and analytics providers (to maintain and improve our site).

We may also disclose your information if required by law or to cooperate with law enforcement.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and shopping cart.

  • Personalize your experience on our website.

  • Analyze site traffic and performance.

You may disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

Security

We use SSL encryption and industry-standard safeguards to protect your information. Access to personal data is limited to authorized personnel only. While we take every reasonable step to protect your data, please remember that no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent to marketing communications at any time.

To exercise your rights or if you have any questions about this Privacy Policy, please contact us at:

📩 info@sereniteglow.com